New Port Richey, FL
After trying my luck at a small VOIP provider and then the world’s largest, without great success, I was not sold on VOIP technology as a solution for my business. David, who I knew from his previous career in home care, called me one day to discuss his new business venture. Due to his drive and passion in our mutual industry, I was a wiling listener about how his company could change my business. That phone call, and the subsequent hiring of Convergent Communications, has changed my view of VOIP technology and introduced to me to a level of customer service that is unmatched in the industry from my experience. David and Matthew are honest about functionality, fair in their pricing, and always innovating their product to help my business succeed. They work tirelessly to ensure a quality product and are open about limitations and failures. When COVID-19 struck the nation, David and Matthew were contacting ME about how our employees could work remotely, not the other way around. That is the level of service I receive from Convergent Communications and will be a customer for as long as I am in business.